Leathes psychology

We understand that life gets busy and sometimes you will need to change an appointment time. Please contact your therapist or the HelloSelf support team as soon as possible to let them know if you would like to cancel or rearrange an appointment. We will try to be as flexible as possible and we will not charge for cancellations up to 2 business days before your appointment time. Cancellations made with less than 2 business days notice before the appointment or non-attended appointments without any prior notice will be charged at the full price. In the unlikely event that we would need to change or cancel an appointment, we too will provide you with as much notice as possible.

There is no one symptom which means you need to speak to a therapist. In fact most people could benefit from therapy… even if they are well. At HelloSelf you can start by completing our mood and wellbeing tests and tracking some data. We will provide recommendations based on this data. These measures will give an helpful overview of how things are for you and highlight any areas that you might want to change. Simply, create your online profile to begin.

To have an online therapy session, all you need is a device that connects to the internet. Online therapy allows you to attend sessions at a time and place convenient to you - no travelling around at inconvenient hours. It also enables us to connect you with an experienced psychologist that specialises in your needs, not just whoever is in your area. Research has suggested that online video therapy is as effective as face-to-face therapy and with our custom-built video platform, your sessions are completely confidential and secure.

Yes. Most insurance providers including AXA PPP, BUPA, AVIVA, Vitality Health, WPA, Cigna, and Nuffield Health will cover the cost of the work you will do with your therapist. Once you’ve given them the name of your preferred therapist at HelloSelf they will issue you with a code that you can then use for your bookings.