Guiding and supporting thousands of people across the UK
Members supported
Accredited therapists
Sessions delivered
We understand that seeking support for your mental health and wellbeing can feel like a step into the unknown. At HelloSelf, we quickly and conveniently connect you to the right support tailored to your unique needs. No matter what you're currently experiencing, our trusted, caring team are here to help.
How it worksOur simple, online assessment takes only a few minutes to complete and provides us with the information we need to match you with the best guidance and support. We’ll also ask how you’ve come to HelloSelf - whether it’s via the NHS, your insurer or employer, or if you’re looking privately.
Effective therapy begins by building trust. Our personalised approach conveniently connects you with experienced therapists, matching your unique needs and preferences. Answer a few questions, and we'll recommend therapists aligned with your goals.
Once you've chosen the right therapist, schedule your first online session easily on the HelloSelf platform. View your therapist's availability and pick a convenient time. Our priority is providing prompt and effective support—on average, members have their first session within 2 weeks of joining HelloSelf.
During your HelloSelf journey, you’ll have access to various tools to enhance your wellbeing. Alongside online therapy, track your wellbeing, set goals, message your therapist, and celebrate milestones. We prioritise trust and confidentiality throughout your experience with us.
Extend your wellbeing beyond therapy with a HelloSelf SelfPlan. Available through the HelloSelf app, a SelfPlan empowers you to proactively nurture your mental health, offering access to treatment records, personalised advice, and the option to reconnect with your therapist when needed.
Join sessions on our secure platform from the comfort of your own space; access worksheets and session notes.
Receive activities from your therapist, set reminders, and celebrate milestones through our confidential chat.
Set goals, track emotions, and measure outcomes using the HelloSelf app, available before, during, and after care.
We’re each on our own unique journey through life, and there are times when we all need guidance and support. At HelloSelf, we consider your unique needs to personalise a mental healthcare experience designed to help you feel and live better.
Our therapistsWhether you've been referred to HelloSelf by the NHS or are seeking private support, there are various ways to cover the cost of your care.
If you've been directly referred by the NHS, HelloSelf will handle all billing matters on your behalf. If you have private medical insurance, you can utilise our partnerships with leading providers to have your policy cover the expenses of your therapy sessions. For those paying out-of-pocket, 50-minute sessions start at £110.
Login to your HelloSelf partner account via this link. If you do not have an account you can also register via that page. When you login you will then be able to see the status of referrals submitted via the account as well as the progress of the people in treatment. You will receive reports from the treating therapist and they will keep you updated throughout the treatment process.
Fill in the information about the client via the secure referral form including any supporting clinical documents. We aim to reach out to the client within 48 hours and our clinical matching team will begin to find them the most suitable therapist for their presentation. Usually the client will be booked in within 2 weeks and you can track their progress via your HelloSelf partner account dashboard.
We have 260 clinicians covering more than 35 specialisms and a broad range of modalities. We cover all the major insurers. We do not treat under 13s. Whilst we aim to get all referred clients into treatment with the most suitable therapist within 2 weeks, if you would like our live availability on a specific specialism, please email hello@helloself.com.
You do not need an account to refer. Simply use this form. However, if you would like to track the status of your clients pre, during and post treatment, you will need to register for a free partner account either when prompted after you make the referral, or via this link.
What you can expect from therapy and coaching with HelloSelf: