We’re each on our own unique journey through life, and there are times when we all need guidance and support. At HelloSelf, we consider your unique needs to personalise a mental healthcare experience designed to help you feel and live better.
Get started todayOur simple, online assessment takes only a few minutes to complete and provides us with the information we need to match you with the best guidance and support. We’ll also ask how you’ve come to HelloSelf - whether it’s via the NHS, your insurer or employer, or if you’re looking privately.
Effective therapy begins by building trust. Our personalised approach conveniently connects you with experienced therapists, matching your unique needs and preferences. Answer a few questions, and we'll recommend therapists aligned with your goals.
Once you've chosen the right therapist, schedule your first online session easily on the HelloSelf platform. View your therapist's availability and pick a convenient time. Our priority is providing prompt and effective support—on average, members have their first session within 2 weeks of joining HelloSelf.
During your HelloSelf journey, you’ll have access to various tools to enhance your wellbeing. Alongside online therapy, track your wellbeing, set goals, message your therapist, and celebrate milestones. We prioritise trust and confidentiality throughout your experience with us.
Extend your wellbeing beyond therapy with a HelloSelf SelfPlan. Available through the HelloSelf app, a SelfPlan empowers you to proactively nurture your mental health, offering access to treatment records, personalised advice, and the option to reconnect with your therapist when needed.
Join sessions on our secure platform from the comfort of your own space; access worksheets and session notes.
Receive activities from your therapist, set reminders, and celebrate milestones through our confidential chat.
Set goals, track emotions, and measure outcomes using the HelloSelf app, available before, during, and after care.
Our growing network of therapists and coaches specialise in a broad and diverse range of cases, ensuring that we can provide support tailored to the unique life experiences of our members.All of our experts are rigorously assessed and guided by HelloSelf's in-house clinical team to deliver the highest level of care in a safe, secure, and compassionate setting.
Our therapistsWhether you've been referred to HelloSelf by the NHS or are seeking private support, there are various ways to cover the cost of your care.
If you've been directly referred by the NHS, HelloSelf will handle all billing matters on your behalf. If you have private medical insurance, you can utilise our partnerships with leading providers to have your policy cover the expenses of your therapy sessions. For those paying out-of-pocket, 50-minute sessions start at £110.
We understand that life gets busy and sometimes you will need to change an appointment time. Please contact your therapist or the HelloSelf booking team as soon as possible to let them know if you would like to cancel or rearrange an appointment. We will try to be as flexible as possible and we will not charge for cancellations up to 48 hours before your appointment time. Cancellations made with less than 48 hours notice before the appointment or non-attended appointments without any prior notice will be charged at the full price. In the unlikely event that we would need to change or cancel an appointment, we too will provide you with as much notice as possible.
There is no one symptom which means you need to speak to a therapist. In fact most people could benefit from therapy… even if they are well. At HelloSelf you can start by completing our mood and wellbeing tests and tracking some data. We will provide recommendations based on this data. These measures will give an helpful overview of how things are for you and highlight any areas that you might want to change. Simply, create your online profile to begin.
To have an online therapy session, all you need is a device that connects to the internet. Online therapy allows you to attend sessions at a time and place convenient to you - no travelling around at inconvenient hours. It also enables us to connect you with an experienced psychologist that specialises in your needs, not just whoever is in your area. Research has suggested that online video therapy is as effective as face-to-face therapy and with our custom-built video platform, your sessions are completely confidential and secure.
Yes. Most insurance providers including AXA PPP, BUPA, AVIVA, Vitality Health, WPA, Cigna, and Nuffield Health will cover the cost of the work you will do with your therapist. Once you’ve given them the name of your preferred therapist at HelloSelf they will issue you with a code that you can then use for your bookings.
What you can expect from therapy and coaching with HelloSelf: