Working in partnership with the NHS
HelloSelf is a trusted partner to the NHS, insurers, health care professionals, and employers across the UK
About us
We are a team of psychologists and CBT therapists on a mission to improve access to psychological therapy. Our goal is to deliver outcomes that last. We provide enhanced therapy for clients through our team of expert therapists and our secure video platform and app. Our data shows that this combination achieves excellent outcomes, faster.
We aim to be the most trusted and recommended provider of personalised psychological support services online. We are working to transform the therapy experience, reduce pressure on mental health services, and improve national recovery rates.
A trusted online clinic
With a team of over 160 leading clinical psychologists, counselling psychologists and CBT therapists, we operate as a clinic rather than a directory. The clinic is led by Chief Clinical Director, Dr Rumina Taylor, an award-winning Chartered Clinical Psychologist, our Director of Clinical Excellence & Safeguarding, and a panel of senior psychologists. The clinical panel supports each clinician to ensure high quality treatment is delivered and excellent outcomes are achieved.
Our clinicians are hand-picked, HCPC registered and/or BABCP accredited, and between them cover a vast range of specialisms and therapy modalities. A full list of therapists & specialisms is available here.
Each client referred to us is triaged by our clinical team and expertly matched to the therapist with the most relevant experience, expertise, and skill-set. Treatment typically starts within two weeks of a referral.
Excellent outcomes that last
We work with leading therapists and incorporate technology to deliver highly personalised treatment and improve client outcomes. We’ve built psychological tools into the platform to maximise gains from 1:1 sessions and to build on progress between and after sessions conclude. We monitor psychometrics and goal progression to both allow our clients to observe their progress and to ensure that we are delivering on our promise to provide excellent outcomes.
We know that a high quality of care is achieved when our clients and therapists feel well supported and so we utilise the Net Promoter Score (NPS) to measure patient and therapist satisfaction.
Connected care
We believe in working collaboratively with our healthcare partners to deliver the best results for our clients. We complement your existing services and work as an extension of your team. We ensure smooth and secure communication between clinicians, clients, and partners.
With a secure HelloSelf Partner Account you can submit referrals and, with consent, our clinicians provide clinical assessments, pertinent updates, and summary reports. Our updates also illustrate the clients' psychometric outcomes and progress on collaboratively set goals.
Working in partnership with
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